Vendor selection and RFP management
Short answer: QualityPro Hub helps you choose the right platform or partner the first time. We gather requirements from every team that will use the tool, run the RFP, score vendors on fit and total cost, check references and help negotiate the contract. We're vendor-agnostic, so the recommendation follows your needs, not a vendor's sales pitch.
Who this is for: companies choosing or replacing a CRM, marketing automation, CDP, e-commerce, analytics or service platform, and procurement teams that need senior operators to run a fair, documented process.
When do you need a structured vendor selection?
- A renewal is coming up and you're not sure the current tool is worth it.
- Several teams want different tools for the same job.
- A migration or consolidation is planned and the stakes are high.
- Procurement or the board needs a documented, defensible decision.
What's included?
- Requirements gathering with every team that will use the tool
- Market scan and shortlist across platforms such as Salesforce, HubSpot, Adobe Experience Cloud, Customer.io, Shopify, Adobe Commerce and Freshworks
- RFP documents, vendor Q&A and timeline management
- Scripted demos, weighted scorecards and reference checks
- Total cost of ownership, including implementation, licenses and staffing
- Contract negotiation support and implementation planning
- Handoff to the chosen vendor, or we run the implementation with your team
How does an engagement work?
- Find: agree on the problem, the requirements and how the decision will be scored.
- Fix: run the RFP, demos and reference checks, then score every vendor the same way.
- Run: negotiate terms and plan the implementation.
- Hand off: a documented decision, a signed contract and a rollout plan with owners.
Frequently asked questions
Do you have partnerships that affect your recommendations?
Our recommendations are based on what fits your business. If we ever have a relationship with a vendor in your evaluation, we tell you up front.
How long does a vendor selection take?
Most take four to ten weeks, depending on the number of vendors, stakeholders and procurement steps.
Can you also implement the platform?
Yes. Our marketing operations, business operations and e-commerce teams can run the rollout.
Choosing a new platform? Book a 30-minute call.