Terms of service

Effective date: 10/24/2026

These Terms govern your use of qualityprohub.com and any products you buy through it, including digital products, paid assessments and fixed-scope services (the "Site"). The Site is operated by ARSIR LLC, doing business as QualityPro Hub, a California limited liability company ("QualityPro Hub," "we," "us"). By using the Site or buying from us, you agree to these Terms. If you don't agree, please don't use the Site.

1. Who may use the Site

The Site is intended for businesses and professionals. You must be at least 18 and able to enter a binding contract. If you use the Site or buy on behalf of a company, you confirm you are authorized to bind it. You agree to give accurate, current information, including a valid, active business email address that you control. We may decline or ignore form submissions that use personal, temporary or disposable email addresses or false details. Order confirmations, download links and scheduling messages are sent to the email you provide; you are responsible for keeping it accurate and checking it, and a delivery sent to that address counts as delivered.

2. Consulting engagements

Fractional, advisory and project work (such as fractional COO, marketing operations, product marketing, events and demand generation services, and the Revenue Systems Audit) is provided only under a separate signed agreement or statement of work. If that agreement conflicts with these Terms, the agreement controls.

3. Information only, not professional advice

Content on the Site, including articles, comparisons, assessment results and outputs from our AI agents, is general information. It is not legal, financial, tax or investment advice, and it is not a recommendation for your specific situation until we agree to an engagement in writing. Results from automated tools may be incomplete or inaccurate. You are responsible for decisions you make based on them.

4. Purchases

Prices are shown in U.S. dollars and may change before you order. Taxes may apply.
Payment is processed at checkout by Shopify and its payment partners.
Digital products are delivered by download link after payment.
Fixed-scope services, such as the Stack Snapshot, are scheduled after purchase. You agree to provide the information and access needed to deliver them. Delivery times start once we receive that information.
Refunds are covered by our Refund policy.

5. License to digital products

When you buy a digital product, we grant you a non-exclusive, non-transferable license to use it for your own business or for the organization you work for. You may not resell, share publicly, sublicense or redistribute it, or remove copyright notices. We own all rights not expressly granted.

6. Acceptable use

You agree not to:

break the law or use the Site to harm others
submit false, misleading or someone else's information
send malicious code, commands or content designed to manipulate our systems or AI tools
probe, scan or test the Site's security, or interfere with its operation
use automated tools to overload the Site or bypass forms, captchas or access controls
access or buy from the Site from a country, region or for a person subject to U.S. sanctions or embargoes

We may block access, cancel orders or refuse service to enforce these Terms or protect the Site.

Legal action. Misuse of the Site or our Systems, including any unauthorized access to, or any attempt to access, damage, disrupt, impair, alter or misuse, the Site or any other websites, applications, networks, servers, software, databases, data, accounts, email, AI tools or other technology owned, operated, licensed, controlled and/or used by QualityPro Hub, including those hosted or provided by our service providers on our behalf (collectively, our "Systems"), or any of the conduct above, may result in legal action. We reserve all rights and remedies available under law and in equity, including civil claims for damages, injunctive relief, and recovery of our costs and reasonable attorneys' fees where permitted by law. We may also report suspected criminal activity, including violations of the federal Computer Fraud and Abuse Act and California Penal Code section 502, to law enforcement and cooperate with any investigation, including by sharing information about the person, entity, devices or systems involved. Our choice not to act on a violation does not waive our right to act later.

7. Intellectual property

The Site and its content, including text, graphics, logos, assessments, templates and software, are owned by QualityPro Hub or our licensors. You may view and share links to our public pages and quote short excerpts with attribution. Any other copying or reuse requires our written permission.

8. Third-party names and links

Product and company names on the Site, such as Salesforce, HubSpot, Adobe and others, are trademarks of their owners and are used only to identify them. Their use does not imply affiliation or endorsement. Links to third-party sites are for convenience; we are not responsible for their content or practices.

9. Disclaimers

The Site, its content and digital products are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not guarantee any specific business result, ranking, recommendation by an AI assistant, or that the Site will be uninterrupted or error-free.

10. Limitation of liability

To the fullest extent permitted by law, QualityPro Hub will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill. Our total liability for any claim relating to the Site or a purchase made through it is limited to the amount you paid us for that purchase in the 12 months before the claim, or $100 if you paid nothing. Some jurisdictions don't allow certain limits, so some of these may not apply to you.

10A. Free content and tools; assumption of risk. Our articles, comparisons, assessments, AI agents, templates and other content or tools made available without charge ("Free Resources") are provided as a courtesy, "as is" and without any warranty. You use Free Resources entirely at your own risk and are solely responsible for any decision you make, any product or service you buy, and any change you make to your business, website or systems based on them. To the fullest extent permitted by law, QualityPro Hub has no liability of any kind arising from Free Resources, and your sole and exclusive remedy for any dissatisfaction with them is to stop using them.

10B. No reliance. You acknowledge that you have not relied on any content, result or statement on the Site as a guarantee of any outcome, and that you will obtain independent professional advice before making significant business, technology, legal or financial decisions.

10C. Your systems and data. You are responsible for protecting your own devices, systems and data, including by using up-to-date security software and keeping backups. To the fullest extent permitted by law, we are not liable for any loss or damage caused by viruses, malware, denial-of-service attacks or other harmful material, or by unauthorized access by third parties, that may affect your devices, data or systems through your use of the Site or any linked website.

10D. Exclusive remedy for paid products and services. If a paid digital product, assessment or fixed-scope service does not materially match its description on the Site, your sole and exclusive remedy, and our entire liability, is for us to correct the issue, re-deliver the product or re-perform the service within a reasonable time, provided you notify us in writing within 14 days of delivery and describe the issue. Dissatisfaction with findings, recommendations or results does not mean a product or service failed to match its description. You are responsible for reading the full description of a product or service before you buy it, for understanding what it does and does not include, and for asking us any questions before purchase. A product or service is not defective or misdescribed because you misunderstood or misinterpreted its description, terminology, scope, format or intended use, or because you lack the knowledge, skills, resources or systems needed to use or apply it. If anything is unclear, contact us before you buy.

10E. Release and time limit. To the fullest extent permitted by law, you release QualityPro Hub and its owners, employees and contractors from any claims arising from your use of Free Resources. Any other claim relating to the Site or a purchase made through it must be brought within one year after the claim arose, or it is permanently barred.

10F. How these sections work together. Sections 9 through 10F apply to every claim, whether based on contract, warranty, tort (including negligence), statute or any other legal theory, even if we were advised of the possibility of the loss. They are an essential part of the bargain between you and us. If any part of them is found unenforceable, the remaining parts, including the liability cap in Section 10, will apply to the maximum extent the law allows.

11. Indemnity

You agree to defend and indemnify QualityPro Hub against claims arising from your misuse of the Site, your violation of these Terms, or content you submit.

12. Governing law and disputes

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Before filing a claim, you agree to contact us and try to resolve the dispute informally for at least 30 days. Any claim that is not resolved will be brought exclusively in the state or federal courts located in Contra Costa County, California, and both parties consent to that jurisdiction.

13. Changes and general terms

We may update these Terms by posting a new version with a new effective date. Continued use of the Site means you accept the changes. If any part of these Terms is unenforceable, the rest stays in effect. Our failure to enforce a term is not a waiver. These Terms, our Privacy Policy and Refund Policy, and any signed agreement form the entire agreement for your use of the Site.

14. Contact

ARSIR LLC (dba QualityPro Hub), 1255 Treat Boulevard, Walnut Creek, CA 94597. Contact us through our contact form.