Fractional COO services

Short answer: a fractional COO from QualityPro Hub is a senior operating leader who works with your company part-time. We set the operating cadence, fix how teams hand work to each other and keep the whole company pointed at revenue. Unlike most fractional COOs, ours comes with the team that does the work, and we stay until it runs without us.

Who this is for: CEOs and founders whose growth has outpaced their operations, and enterprises that need senior operating leadership during a migration, reorganization, acquisition or leadership gap.

When does a company need a fractional COO?

• The CEO is still the bottleneck for most decisions.
• Handoffs between marketing, sales, delivery and customer success keep breaking.
• Every team reports different numbers, and nobody trusts the forecast.
• The tech stack has sprawled and costs more than it returns.
• You need senior operating leadership now, but a full-time COO search would take months.

What's included?

• Operating cadence: weekly leadership reviews, OKRs and board reporting
• Org design, roles, ownership and decision rights
• Process and systems across every team, documented as SOPs and runbooks
• Vendor, budget and tech stack decisions, including vendor selection and RFPs
• Hands-on business operations support to carry out the changes
• Hiring support and the handoff to a full-time COO when you're ready

How does an engagement work?

1. Find: interviews, systems review and a written diagnosis of what's slowing the business down and what it costs.
2. Fix: one operating plan, three to five priorities with owners and dates, and the highest-cost problems fixed first.
3. Run: a weekly operating review on one set of numbers, run with your leadership team.
4. Hand off: documentation, decision rights and named owners, so the changes last after we step back.

Read more in What a fractional COO does in the first 90 days.

Frequently asked questions

How is a fractional COO different from a consultant?

A consultant usually recommends. A fractional COO owns outcomes: runs the operating cadence, makes decisions with your leadership team and is accountable for results.

How much time does a fractional COO spend with us?

It's scoped to your stage and goals, usually a set number of days per week or month, with more time at the start.

Can you work alongside our existing leaders?

Yes. A fractional COO makes existing leaders more effective by fixing the system around them and clarifying who owns what.

How much does it cost?

Fractional COO retainers are scoped after a short call, based on the time and services you need.

Ready to take operations off the CEO's plate? Book a 30-minute call or take the free tech stack assessment.